Trinade Technologies Limited
Effective Date: [Insert Date]
At Trinade Technologies Limited, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Business/company details
Billing and payment information
Identification data (if required for certain services)
b. Non-Personal Information
Browser type and version
Device information
IP address
Pages visited on our site
Time spent on pages
2. How We Use Your Information
We use the information we collect to:
Provide and improve our products and services
Respond to inquiries and support requests
Process payments and invoices
Send updates, newsletters, or promotional content (with your consent)
Analyze usage data to improve user experience
Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
Trusted third-party service providers (e.g., hosting providers, payment gateways)
Law enforcement or regulatory authorities when required by law
Business partners only when necessary and with your prior consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.
5. Your Rights
As a user, you have the right to:
Access and review your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Withdraw consent to data processing
Lodge a complaint with the Zambian Data Protection Authority (if applicable)
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and serve targeted content. You can control or disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".
11. Contact Us
For questions, concerns, or requests regarding your personal data, please contact us at:
Trinade Technologies Limited
[Alick Nkahata Road, Longacres Old City, Airport, Plot 22721, Lusaka]
Email: [sales@trinadezambia.com]
Phone: [+260 779598383 | +260 967402703]
Website: [www.trinadezambia.com]
